Payment policy

### Paying for your order

Payment for memorial products is arranged directly with Cooper Funeral Home. This store’s checkout records your order; it does not collect payment from you online.

Contact Cooper Funeral Home about payment methods, payment timing, taxes and any memorial products included in your funeral arrangements. The order details shown in this store describe the memorial products and personalization selected; the funeral home will explain how these fit into your overall arrangements.

### Payment questions

For a payment or refund question, contact Cooper Funeral Home at info@mitchellfamilyfhs.com or (585) 798-5000. Any payment collected by the funeral home is handled by the funeral home.